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  • Cloud Solutions Architect 12/03/2019 Singapore Full Time

    Job Description

    The Cloud Solutions Architect plays a critical client-facing role that interprets and translates client requirements into a solution coupled with standard services and customized offerings.

    Incumbent will contribute primarily in the areas of Managed Outsourcing Services and Public Cloud Services for identified vertical industries and support the sales team to meet or exceed the revenue targets and customer satisfaction’s goals of assigned account(s).  The incumbent will frequently contribute to the development of new ideas and methods, when working on complex problems and projects, which require analysis of situations or data and in-depth evaluation of multiple factors.

    Pre-Sales Support (Solution Scoping)

    • Identify opportunities that map client’s issues to managed outsourcing services and public cloud services
    • Responsible for applying technical knowledge to a sales situation effectively and crafting managed outsourcing services and public cloud services for clients
    • Establish and maintain a professional working relationship at multiple levels, both internally and with the client, by developing a core understanding of the client’s unique business needs and competitive challenges
    • Lead and/or provide expertise to Functional Tower Service Delivery Teams and may participate in cross-functional initiatives

    Pre-Sales Support (Solution Development)

    • Lead the solution design and bid preparation in response to RFP/tenders for managed outsourcing services and public cloud services
    • Lead the creation of enterprise industry solutions framework, architectures, standards, benchmark and support delivery models
    • Tailor strategy and architect solutions to meet the needs of the client, and interface with both internal and external/industry’s subject matter experts to anticipate customer’s needs and facilitate solution development
    • Prepare cost calculation to consolidate all cost components and/or develop the pricing model to customer
    • Prepare proposal for solutions and services
    • Prepare and deliver presentations confidently to customers on the proposed solutions and services
    • Any other ad-hoc duties as required or assigned

    Requirements

    • Bachelor Degree in Information Technology or Computer Science or equivalent certification in IT system, network, information security and/or public cloud technologies
    • Possess AWS Certified Solutions Architect Associate or AWS Certified SysOps Administrator Associate or Microsoft Certified Azure Solutions Architect Associate an advantage
    • At least 2 years of relevant working experience in a managed outsourcing services provider environment and public cloud services
    • Candidates with experience in the support of government agencies will be an advantage
    • Possess sound technical background or understanding of systems and network
    • Familiar with ITIL processes and workflows with good understanding of the professional support services and managed outsourcing services business
    • Knowledge of enterprise tools used commonly in a managed outsourcing services environment like Microsoft System Center, BMC Remedy and BMC Bladelogic, HPE/MicroFocus software, IBM BigFix, or Solarwinds
    • Experience in the support and service delivery model of managed outsourcing services, covering end-user computing and data centre computing services, is a must
    • Experience in developing statement-of-work for systems integration services involving a variety of industry products, applications and technologies, is an added advantage
    • Possess in-depth understanding of public cloud solutions and services with specific focus on Amazon Web Services, Azure or Google Cloud Platform
    • Hands-on experience with AWS or Azure deployment and management services is preferred, minimally on Compute, Storage, Network, Database, Security and Identity Services
    • Ability to analyse large quantities of information to extract and assimilate key points is a plus
    • Proficiency in Microsoft Excel to develop the cost component calculation and pricing model
    • Excellent oral and written communication skills
    • Innovative and resourceful, with ability to work in small teams or fast paced projects e.g. Tenders/RFP
    • Effective presentation skills to articulate the managed outsourcing services and public cloud services’ portfolio

     

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